Privacy Policy

Overview

This Privacy Policy explains how Summit Logic ("we," "us," or "our") collects, uses, and shares information when you use our SMS lesson reminder service (the "Service"). This policy applies to providers who use the Service and to students who receive SMS messages sent through the Service.

Information We Collect

• Account Information: Name, email address, and organization details for providers.
• Students Information: Names and phone numbers entered by providers.
• Lessons Data: Titles, dates, times, and notes associated with scheduled lessons.
• Messages and Consent: SMS content, delivery status, opt-in/opt-out status, and timestamps.
• Usage Data: Log data such as IP address, browser type, and activity within the Service.
• Billing Data: Subscription status and plan details. Payment information is handled by our payment processor.

How We Use Information

• Provide and operate the Service, including scheduling and SMS reminders.
• Send administrative messages and support communications.
• Maintain consent records and comply with applicable messaging laws.
• Improve and secure the Service, diagnose issues, and prevent abuse.
• Process subscriptions and manage billing.

SMS Consent and Opt-Out

Providers must obtain appropriate consent before sending SMS reminders. Students can opt out at any time by replying STOP. For help, recipients can reply HELP. Message and data rates may apply.

Sharing of Information

We share information only as needed to provide the Service, including:

• SMS Providers: We use SMS delivery providers to send messages.
• Payment Processing: We use Stripe to process subscription payments.
• Infrastructure Providers: Hosting, monitoring, and storage vendors that support the Service.
• Legal Requirements: We may disclose information to comply with law or protect our rights.

Data Retention

We retain information for as long as needed to provide the Service, meet legal obligations, resolve disputes, and enforce our agreements. Message history and consent records may be retained for compliance and audit purposes.

Security

We use commercially reasonable measures to protect information, but no system can be 100% secure. You are responsible for maintaining the confidentiality of your account credentials.

Your Choices

• Providers can access, update, or delete account data through the Service.
• Students can opt out of SMS messages at any time by replying STOP.
• For additional requests, contact your provider or reach out through the Service.

Children's Privacy

The Service is not directed to children. Providers are responsible for obtaining any required parental consent before entering information for minors.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new "Last updated" date.